Site Optimization Manager

🔍 02098A Corporate Office, Fremont, California, United States

📁: Marketing & Advertising

💼: Tailored Brands

📅   : 18014073 Requisition #

Tailored Brands, Inc.’s purpose is to help our customers love how they look. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth and respect.

Position Summary: We are looking for an enthusiastic and results-oriented Site Optimization Manager to improve user experience and overall site conversion rate through A/B and Multi-variate testing and program management. This position reports directly to the Senior Director of eCommerce and works cross-functionally with Merchandising, Creative, Digital Marketing, IT and Production teams as well as external solution providers and will be joining us in our Fremont, CA corporate office.

Responsibilities:

•Lead and manage A/B testing roadmap that supports business goals and objectives and drives improvements in customer experience and conversion rates

•Drive end-to-end implementation of test and learn initiatives and communicate results, learnings and optimization plan to key stakeholders

•Spearhead the discovery and evaluation of new solution providers that will drive site engagement and conversion

•Lead implementation of new new solutions and experiences with cross-functional teams and external solution providers

•Develop and align on expectations and goals with solution providers to ensure relationship and programs deliver meaningful ROI

•Create and/or support the writing of well thought-out business requirements for new site experiences

•Own the analytics and reporting of results and insights of experiences and programs

•Participate in pre & post UAT process for all new site enhancements with eCommerce and cross functional teams

•Perform competitive analysis to come up with sound recommendations that improve customer experience and drive business growth

•Supports other eCommerce initiatives or projects, as assigned

Skills, Abilities, Experience & Qualifications

Desired Qualifications:

•Bachelor’s degree or equivalent combination of education, training and/or experience

•5+ years of experience in eCommerce in the apparel industry preferred

•Strong analytical skills a plus

•Excellent written and verbal communication skills

•Strong project management skills with proven track record of delivering high quality work under tight timelines

•Very detail oriented with ability to multi-task and maintain organization

•Work well independently and collaboratively with all levels of the organization

•Demonstrate ability to work well in a fast-moving environment and react quickly under pressure

•Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint.

Work Environment, Physical & Mental Demands

•Ability to work at our Fremont, CA offices.

Site Optimization Manager

🔍 02098A Corporate Office, Fremont, California, United States

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